概要 製品概要 ステータス Available シリーズより注文 シリーズ リリース日 29-OCT-2010シスコに問い合わせ 英語 リリース ドキュメント ダウンロード コミュニティ Finesse 11.6(1) ステータス: サポート終了 | サポート終了日: 30-Sep-2023 ...
Cisco Finesse integrates traditional contact center functions into a thin-client desktop. It implements a browser-based desktop through a web 2.0 interface, no client-side installations required. Easy access to information A single, customizable interface or cockpit that offers customer care providers qu...
Cisco Finesse 完全依靠浏览器运行,无需在客户端进行安装 一个可定制的Web 2.0 界面能够帮助客户关怀提供商轻松访问多种资产和信息来源 开放式的Web 2.0 API 可简化增值应用程序的开发和集成,无需再使用专业开发技术 Finesse从UCCX 10.0开始就作为可选的客户端类型出现,并且在即将...
Cisco Finesse是美国思科(Cisco)公司的一套呼叫中心管理软件。 Cisco Finesse Web管理接口存在跨站请求伪造漏洞,远程攻击者可利用漏洞注入恶意脚本或HTML代码,当恶意数据被查看时,可获取敏感信息或劫持用户会话。 漏洞公示 在发布漏洞公告信息之前,CNVD都力争保证每条公告的准确性和可靠性。然而,采纳和实施公告中的建议则...
商标名称 CISCO FINESSE 国际分类 第09类-科学仪器 商标状态 领土延伸 申请/注册号 G1070057 申请日期 2011-04-02 申请人名称(中文) CISCOTECHNOLOGY,INC. 申请人名称(英文) - 申请人地址(中文) 170 West Tasman Drive San Jose, CA 95134 (US) 申请人地址(英文) - 初审公告期号 - 初审公告日期 - 注册...
Multiple vulnerabilities in the web-based management interface of Cisco Finesse could allow an authenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the interface. These vulnerabilities are due to insufficient va
many thanks 0 helpful hello, i am new with cisco uccx, please can you advise about this issue: i want to integrate a virgin finesse with crm database to get the customer info and to show it when the agent receives a call. what is the best method, as i find to appli...
Class finesse.restservices.MediaList Extends finesse.restservices.RestCollectionBase Represents the list of non-voice media such as chat and email for an agent. The media list available for an agent can be procured from the finesse.restservices.User object, which corresponds to the agent. Individu...
This API allows a user to change the state of an agent on the CTI server. Agents can change their own states Note To change user state in a nonvoice Media Routing Domain, see Media—Change State or Sign Out. If the request to change an agent's state is successful, the response is...
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