BMC Helix ITSM is the next generation of Remedy. BMC Helix ITSM delivers industry-leading, next gen service management on your choice of cloud.
Remedy has been the best-traveled asset management product but was purchased in 2001 by Peregrine Systems who got bankrupt. Despite of all the events, customers still appreciate the Remedy suite which covers asset, help-desk and change management capabilities. User Martin Crothall of the Met ...
BMC产品与HP产品的比较分析 监控产品 1
Organizations with prior Remedy usage seem to adapt well to RemedyForce. As with any IT tool, getting users to use the communication features that are part of the package, is the biggest hurdle.Read full review Remedyforce - To force or not to force Rating: 9 out of 10 February 12, 201...
help desk software by BMC Software solves this problem by simplifying the setup, configuration, and ongoing management of the system. It provides users an easy to implement, secure, globally accessible help desk and endpoint management system in a fraction of the time and cost of doing it ...
ITIL-BMC产品Remedy实施方案介绍.ppt,Gartner:BMC 在IT服务管理软件的全球市场份额排名第一 在IT服务管理领域,BMC的优势实在是太大了… 品牌效应:Remedy是唯一保存至今,且被市场认可的品牌 市场份额:BMC在全球的市场占有率排名第一 专业认证:目前唯一通过OGC ITIL认证
I guess I would start with a POST Call into CTM:People IS Personas. Example of one record I created by Remedy UI: "values": { "Request ID": "IPERS0000000999", "Person ID": "PPL000000009999", >> from (B) "Persona GUID": "AGGADG0HG1B1ZAOXJFWLOW2VE7121S", >> from (A) ...
(服务影响管理) DashBoard/Visualis BPM 系统、数据库、中间件、应用 存储管理 事件管理 业务影响视图 服务模型 批量数 据导入 服务模型 编辑器 发现工具 事件管理 Remedy 集成模块 集成模块 集成模块 集成模块 趋势分析及报表 报表用户界面 管理门户(业务/事件/性能/配置) 事件管理用户界面 BMC监控体系架构 BMC事件...
Software, Inc * 议程 BMC公司及BSM简介 BMC IT服务管理解决方案 符合最佳实践的流程应用:BMC Remedy ITSM 实现CMS的最佳利器:BMC Atrium Core 功能强大的流程引擎:BMC Remedy ARS BMC的优势 实施方法及经验分享 © Copyright * BMC Software, Inc * BMC 公司 公司 成立于1980年 第九大独立软件公司 遍布 116...
I guess I would start with a POST Call into CTM:People IS Personas. Example of one record I created by Remedy UI: "values": { "Request ID": "IPERS0000000999", "Person ID": "PPL000000009999", >> from (B) "Persona GUID": "AGGADG0HG1B1ZAOXJFWLOW2VE7121S", >> from (A) ...