Although it is clear that a public employer may abolish a civil service position for the purposes of economy or efficiency, in the O'Reilly case the Appellate Division decided that a position in the classified service was not abolished within the meaning of §80. The Appellate Division said ...
Unless defined otherwise, all technical and scientific terms used herein have the same meaning as commonly understood by one of ordinary skill in the art to which this invention belongs. Unless mentioned otherwise, the techniques employed or contemplated herein are standard methodologies well known to...
The “focused” model, where the individual has a preferred meaning that does not preclude other meanings, derives from the decision to focus on a single set of elements. For whatever reason, the individual has determined that this particular set of elements produces, for them, the ideal form...
In other words, routing a call to an agent with a high index, meaning the agent performs well on sales type calls, is more likely to serve operational effectiveness than routing a call to an agent with a low index who has displayed weaker performance on sales calls in the past. An ...